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What are the supported file formats/limits of the Direct Uploader

Updated

Stackla's Direct Uploader allows you to collect content and assets from your users via direct submission.

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The Direct Uploader Media Type option is used to determine what assets will be collected from the Content Creates, with the form supporting the asset types of image, video, and audio, as well as providing the option for content to be directly selected from Facebook/Instagram accounts. The supported file formats and file limits are listed below:

Image

Formats

  • .jpg
  • .jpeg
  • .png

Limits

  • 25mb

Video

Formats

  • .3g2

  • .3gp

  • .3gpp

  • .asf

  • .divx

  • .flv

  • .m4a

  • .mkv

  • .mov

  • .mpeg (.mpg, .mpeg, .m2p, .ps)

  • .mpg (.mpg, .mpeg, .m2p)

  • .mxf

  • .avi

  • .webm

  • .vob

  • .mp4

Limits

  • 1000mb / 300 seconds max
  • Most 5 minute videos recorded on modern phones with default settings (usually 720p or using the HEVC codec):

    • Up to 5 Mins at 780p HD - 30fps using h.264 or HEVC coding

    • Up to 5 Mins at 1080p HD - 30fps using h.264 or HEVC coding

    • Up to 5 Mins at 1080p HD - 60fps using HEVC coding

    • Up to 4 Mins at 1080p HD - 60fps using h.264 coding

    • Up to 5 Mins at 4K HD - 24fps using HEVC coding

    • Up to 4.5 Mins at 4K HD - 30fps using HEVC coding

    • Up to 2 Mins at 4K HD - 60fps using HEVC coding

Audio

Formats

  • aac
  • mp3
  • ogg
  • wav

Limits

  • 100mb / 600 seconds max

 

For any further questions or queries, please submit a request and our support team will get back to you.

 

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